From Monday 7th September 2026, our online triage system is changing
AskmyGP is changing to AccuRx
From 7th September, when you request an appointment or contact us online:
- Use our usual website link or the NHS App
- You will now be taken to AccuRx
- Complete the online form with details about your query
- We will review your request and decide on the most appropriate appointment, treatment or advice
Why should you use AccuRx?
Using our online service is the easiest and quickest way to contact us and helps us to keep our telephone lines available for vulnerable patients and those who are unable to contact us online. e
What information will you need?
When submitting your request, you will be asked for your:
- Name
- Date of birth
- Postcode
- Mobile number
You will then complete the form as usual, providing information about your symptoms or request. The more information you provide, the better we can understand your needs and offer the most appropriate care.
Want to see how AccuRx works?
Watch this short demo showing how to submit a medical request:
Patient Flash Demo: How to submit a medical request in Patient Triage | AccuRx Desktop
https://www.youtube.com/watch?v=4EDwg-feeUI
Please remember: AccuRx will be available from Monday 7th September 2026.
Thank you for your patience as we continue to improve access and care for our patients.
